Contico FMS — Multi-Tenant Freight Forwarding SaaS
Contico FMS is a full-stack, multi-tenant SaaS platform for freight-forwarding and logistics companies, covering the entire operational lifecycle from lead capture through booking, shipment tracking, billing, and reporting — built to let a single deployment serve multiple freight companies (tenants), each with their own branches, staff, and customers, fully isolated within a shared database.
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Key Features
Overview
Core features:
Multi-tenant architecture — Tenant → Branch → User hierarchy with per-user, per-module access control (12+ toggleable modules: bookings, billing, sales, vendors, warehouse, inventory, etc.), enforced via branch-scoped API middleware.
Booking & shipment management — full booking lifecycle with configurable status pipelines, container/packaging tracking, agent/staff assignment, and automated Bill of Lading PDF generation.
Sales pipeline — lead capture from web forms, inbound email (IMAP polling), WhatsApp, and referrals, through quoting and conversion into bookings; plus a purpose-built Sales Accelerator module for buyer/seller trade-lead management with internal/external customer classification, WhatsApp outreach with full communication logging, automated follow-up reminders, and a performance analytics dashboard.
Billing & invoicing — GST-aware invoice generation directly from bookings, partial-payment tracking, customer account statements, multi-currency support with per-transaction FX rates, and a profit-projector module comparing projected vs. actual job profitability.
Vendor & warehouse operations — vendor/vehicle fleet management and warehouse inventory tracking.
Omnichannel notifications — in-app, email (SMTP + inbound parsing), and WhatsApp (Meta Cloud API) with delivery-status tracking and a full audit trail.
Bulk data tooling — Excel/CSV import pipelines with fuzzy header-matching and batch-based audit/rollback for onboarding new tenants' existing data.
Admin & governance — super-admin console for tenant/module/master-data management, role-based access control, and activity logging across the platform.
Tech stack: Laravel 12 (PHP 8.2) REST API · Next.js 16 (TypeScript, Tailwind) frontend · MySQL · Laravel Sanctum auth · Spatie roles/permissions · Meta WhatsApp Cloud API · Dockerized deployment (Nginx + PHP-FPM) on DigitalOcean.
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